Terms of Use

1. Overview

These Terms of Use (“Terms”) govern your access to and use of staysworthremembering.com, including all pages, content, forms, links, booking buttons, property information, and related website services operated under the Stays Worth Remembering brand.

“Stays Worth Remembering,” “we,” “us,” and “our” refer to the Stays Worth Remembering brand and, where applicable, the owner, property-owning LLC, host of record, manager, or affiliated entity responsible for a specific property or reservation.

2. Acceptance of These Terms

By accessing or using our website, submitting a form, clicking a booking link, making an inquiry, communicating with us, or booking a stay, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the website.

You represent that you are at least 18 years old and legally able to enter into a binding agreement. Reservations must be made by adults who are legally responsible for the stay and for all guests, invitees, vehicles, pets if allowed, and property use.

If you use the website on behalf of another person, company, family, group, entity, or organization, you represent that you have authority to accept these Terms on their behalf.

3. Bookings, Availability, and Third-Party Platforms

Our website may display properties, photos, descriptions, amenities, availability, rates, fees, taxes, policies, and booking links. We try to keep information accurate, but availability, rates, fees, taxes, minimum stays, rules, amenities, and property details may change without notice.

Booking links may redirect you to Guesty, Airbnb, Vrbo, Booking.com, Expedia, Google Vacation Rentals, or another third-party booking platform. When you book through a third-party platform, your reservation is also subject to that platform’s terms, policies, payment rules, cancellation rules, privacy policy, service fees, and dispute procedures.

A reservation is not confirmed unless and until the required booking steps are completed, payment or pre-authorization is accepted, and confirmation is issued by us, Guesty, the OTA, or the applicable booking platform. We may decline, cancel, or refuse a reservation where permitted by law, including for suspected fraud, incorrect information, rule violations, platform issues, payment failure, property unavailability, or safety concerns.

Guesty’s policies can be reviewed here: Guesty Privacy Policy and Guesty Terms of Service.

4. Rates, Payments, Fees, Taxes, and Cancellations

Rates, fees, taxes, cleaning fees, deposits, damage protection, service fees, booking fees, platform fees, and payment schedules are shown during the booking process or in the applicable booking platform. All amounts are generally stated in U.S. dollars unless otherwise indicated.

Payments may be processed by Guesty, an OTA, a payment processor, merchant services provider, or another third-party service. We are not responsible for outages, payment errors, processing delays, card declines, chargeback procedures, or fees charged by a third-party platform or payment processor.

Cancellation and refund rights depend on the cancellation policy displayed at the time of booking, the booking source, the applicable platform, the property-specific rules, and any written agreement or confirmation associated with your reservation. If you booked through Airbnb, Vrbo, Booking.com, Expedia, or another OTA, that platform’s cancellation and refund process may control.

Taxes may include state, county, city, transient room, lodging, resort, sales, use, or other taxes and fees required by law or by a booking platform. Tax rates and fee treatment may change, and amounts shown at checkout may vary depending on the booking channel.

You are responsible for any damages, missing items, excessive cleaning, unauthorized guests, unauthorized pets, smoking violations, rule violations, chargebacks, fines, HOA penalties, parking violations, or other losses caused by you, your guests, invitees, service providers, or anyone you allow onto the property.

5. Guest Responsibilities and Property Use

Guests must use each property responsibly, lawfully, respectfully, and in accordance with all booking terms, house rules, check-in instructions, checkout instructions, posted notices, HOA rules, resort rules, parking rules, local laws, fire-safety requirements, and quiet-hours requirements.

Guest Responsibilities Include:

• Providing accurate booking, guest, contact, vehicle, and payment information.
• Respecting maximum occupancy limits, parking limits, check-in times, checkout times, and property-specific rules.
• Not hosting unauthorized parties, events, commercial activity, filming, disruptive gatherings, or excessive noise.
• Not smoking or vaping inside the property.
• Not bringing pets unless the property and booking terms expressly allow pets in writing.
• Not tampering with smoke detectors, carbon monoxide detectors, fire extinguishers, sprinkler systems, smart locks, cameras, sensors, routers, thermostats, leak detectors, or other safety or property systems.
• Promptly reporting damage, maintenance issues, safety issues, leaks, lock problems, heating/cooling issues, or other concerns.
• Leaving the property in reasonable condition and following checkout instructions.
• Complying with all applicable laws, including laws relating to illegal substances, weapons, underage drinking, disorderly conduct, trespassing, fire safety, and occupancy.

We may charge additional fees, seek reimbursement, cancel a stay, remove guests, notify a booking platform, involve security or law enforcement, or take other action where permitted by law if guests violate rules, damage property, create unsafe conditions, disturb neighbors, exceed occupancy, refuse to leave, or otherwise misuse the property.

6. Smart Devices, Cameras, Noise Monitoring, Wi-Fi, and Access Systems

Properties may include smart locks, garage systems, thermostats, water heater controls, leak sensors, Wi-Fi networks, exterior cameras, doorbell cameras, noise monitoring devices, occupancy-related sensors, environmental sensors, or similar technology.

These systems are used for safety, access, guest convenience, property protection, maintenance, compliance, and operations. You may not disable, cover, move, tamper with, damage, disconnect, alter, or interfere with any smart device, security device, safety device, router, sensor, camera, lock, garage system, detector, or other property technology.

Exterior cameras, where installed, are intended for exterior security and property protection. We do not intentionally install cameras inside bedrooms, bathrooms, or private indoor living areas. Noise monitoring devices, where installed, are intended to measure sound levels and help prevent disturbances; they are not intended to record private conversations.

Guest Wi-Fi is provided as a convenience when available. We do not guarantee uninterrupted, error-free, secure, or high-speed internet service. You may not use property Wi-Fi for illegal activity, harassment, hacking, infringement, abusive conduct, excessive bandwidth abuse, or any activity that violates law or service-provider rules.

7. Website Use and Acceptable Conduct

You agree not to misuse the website. Prohibited conduct includes:

• Using the website for unlawful, fraudulent, deceptive, harassing, abusive, or harmful purposes.
• Attempting to gain unauthorized access to our systems, accounts, APIs, booking systems, property systems, or service providers.
• Introducing malware, viruses, scraping tools, bots, automated requests, denial-of-service attacks, or other harmful code or activity.
• Copying, scraping, reproducing, or commercially exploiting website content, photos, property descriptions, branding, layout, code, or data without written permission.
• Submitting false, misleading, defamatory, infringing, illegal, or harmful content through forms or communications.
• Interfering with website operation, security, forms, booking links, analytics, hosting, or third-party integrations.

We may restrict, suspend, block, or terminate access to the website or services if we believe these Terms have been violated or if access creates risk to us, guests, properties, systems, or others.

8. Intellectual Property

The website and its content, including text, images, property descriptions, page layouts, logos, graphics, icons, designs, videos, code, brand names, service names, and other materials, are owned by or licensed to Stays Worth Remembering, property owners, photographers, designers, vendors, or other rights holders.

You may view the website for personal, non-commercial purposes related to learning about or booking a stay. You may not copy, reproduce, distribute, modify, display, sell, license, scrape, frame, mirror, or commercially use our content without prior written permission.

“Stays Worth Remembering” and related branding may not be used without permission in a way that suggests endorsement, partnership, ownership, or affiliation.

9. Third-Party Links, Platforms, and Services

Our website may link to or integrate with Guesty, Airbnb, Vrbo, Booking.com, Expedia, Google, Google Maps, payment processors, social media platforms, smart device vendors, communication tools, analytics tools, or other third-party websites or services.

We do not control third-party websites or services and are not responsible for their content, security, availability, accuracy, fees, policies, terms, privacy practices, errors, outages, or disputes. You should review third-party policies before using those services.

10. Disclaimers

The website is provided on an “as is” and “as available” basis. We do not guarantee that the website will be uninterrupted, secure, accurate, complete, current, or error-free. Property information, availability, rates, amenities, photos, distances, descriptions, maps, and policies may change or contain errors.

Photos, descriptions, and amenities are intended to represent properties reasonably, but actual conditions may vary due to maintenance, repairs, upgrades, weather, seasonal conditions, HOA rules, resort operations, supply issues, appliance failure, furniture changes, technology changes, or other circumstances.

We do not guarantee weather, snow conditions, resort operations, lift operations, ski access, shuttle service, road conditions, construction conditions, neighborhood conditions, internet speed, utility service, appliance availability, hot tub availability, or third-party service availability.

11. Limitation of Liability

To the maximum extent permitted by law, Stays Worth Remembering, property owners, property managers, property-owning entities, affiliates, officers, employees, contractors, vendors, service providers, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or similar damages, including lost profits, lost data, lost opportunity, trip interruption, emotional distress, loss of enjoyment, or personal property loss, arising out of or relating to the website, a booking, a third-party platform, or a stay.

To the maximum extent permitted by law, our total liability for claims arising from or relating to website use will not exceed one hundred dollars ($100). For claims arising from a confirmed reservation, any liability will be limited to the amounts you paid directly to us for the reservation giving rise to the claim, unless a different limitation applies under the applicable booking platform, rental agreement, or law.

Some jurisdictions do not allow certain exclusions or limitations of liability, so some limitations may not apply to you. In those cases, liability will be limited to the greatest extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Stays Worth Remembering, property owners, property-owning entities, managers, affiliates, employees, contractors, vendors, service providers, and representatives from and against claims, damages, losses, liabilities, fines, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your use or misuse of the website or a property.
• Your violation of these Terms, booking terms, house rules, HOA rules, platform rules, or applicable law.
• Damage, injury, disturbance, chargebacks, disputes, fines, or losses caused by you, your guests, invitees, vendors, pets, vehicles, or anyone you allow onto the property.
• Your infringement or misuse of intellectual property or third-party rights.
• False, inaccurate, or incomplete information you provide.

13. Force Majeure

We are not responsible for delay, failure, cancellation, interruption, or inability to perform caused by circumstances beyond our reasonable control, including severe weather, wildfire, smoke, flood, natural disaster, road closure, utility outage, internet outage, labor disruption, government action, public health emergency, war, terrorism, civil unrest, supply-chain issue, platform outage, payment processor outage, property emergency, HOA or resort restriction, or other force majeure event.

Refunds, credits, cancellations, or relocations for force majeure events are governed by the applicable booking policy, platform terms, travel insurance, rental agreement, and applicable law.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules, except where applicable law requires otherwise.

Before filing a claim, you agree to first contact us and try to resolve the dispute informally. If a dispute cannot be resolved informally, the dispute will be handled in the state or federal courts located in Utah, unless a different forum, arbitration procedure, or dispute process is required by the applicable booking platform, rental agreement, payment processor, or law.

To the extent permitted by law, disputes must be brought individually and not as part of a class, consolidated, collective, or representative action. Nothing in this section limits rights that cannot be waived under applicable law.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last Updated” date above. Continued use of the website after updated Terms are posted means you accept the updated Terms going forward.

16. Severability and No Waiver

If any part of these Terms is found unenforceable, the remaining provisions will remain in effect, and the unenforceable provision will be interpreted or modified to the maximum extent permitted by law to accomplish its intended purpose.

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later.

17. Contact Us

If you have questions about these Terms, contact us: